Important Note

Web Catalog Precautions

• Products listed on the Web Catalog are auxiliary devices and adjustment equipment designed for use in optical engineering experiments and R&D. They are precision devices designed for use on a flat, stable, static surface, such as a surface plate or vibration isolator. They are not designed for any other purpose. If you have questions regarding use of the products, please contact our Sales department or Osaka sales office.
• The time required for delivery given in the Web Catalog is intended to serve as a guide. It does not represent a guarantee.
• Specifications, appearance, and prices given in the Web Catalog are subject to change without notice to allow for quality improvements, fluctuating costs, and other factors.
• The prices listed in the Web Catalog exclude applicable consumption tax.
• The prices listed in the Web Catalog are valid only for Japan.
• The contents of the Web Catalog may not be copied or redistributed in whole or in part without our written consent.

About the time required for delivery and shipping charges

The time required for delivery given in the Web Catalog is intended to serve as a guide. It does not represent a guarantee. In the catalog, one of the following three delivery times is given, depending on stocking status:

• From stock ----- The product is generally in stock and will be delivered within one week of order receipt.
• Please contact ----- The product may not be in stock. Please contact our Sales department.
• Made to order ----- The product will be manufactured upon placement of order. Please contact our Sales department.

For product delivery during year-end or New Year's holidays, Golden Week holidays, or summer holidays, our sales representative will contact the customer when we receive the order or estimate request.

Payments

Replacement

Inspection of delivered products

On receipt of ordered products, please check the following as soon as possible.

If you observe any abnormalities, please contact our Sales department or Osaka sales office. We will replace damaged or defective products free of charge if products are returned within 30 days of the date of delivery.

• Inconsistencies between delivered and ordered products (model no., quantity)
• Package damage apparently caused during transport and abnormality of delivered product

Warranty period

The warranty period is one year from the date of product shipment.

We will repair or replace products that fail or malfunction during the warranty period, provided that the products are used under normal conditions, as described in Web Catalog instructions or in the operating manual provided with the product.

Note that fees will be charged to repair products in the following cases, even during the valid warranty period:

• Malfunction or damage caused by relocation or transportation after products are received by customer.
• Malfunction or damage caused by incorrect use by customer.
• Malfunction or damage caused by inappropriate repairs or modifications performed by the customer.
• Malfunction or damage caused by a natural disaster such as a fire, earthquake, flood, or lightning; pollution; nonstandard voltage; or external equipment or factors.

The warranty does not cover damage caused to other devices by abnormalities, failures, or other malfunctions of the delivered Sigma Koki product.